Effective Date: July 14, 2026
| WHY? | Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some, but not all, sharing. Federal law also requires us to explain how we collect, share, and protect your personal information. Please read this notice carefully to understand our privacy practices. |
| WHAT? |
The types of personal information we collect and share depend on the products or services you request or obtain from us. This information may include:
|
| HOW? |
All financial companies need to share customers' personal information to conduct everyday business. In the section below, we list the reasons financial companies may share personal information, whether Crittenden Auto Mart shares information for each reason, and whether you can limit that sharing.
Crittenden Auto Mart does not sell customer personal information. We do not authorize third parties to use customer personal information for their own independent marketing purposes except where you have provided consent or where otherwise permitted by law. |
| Reasons we may share your personal information | Does Crittenden Auto Mart share? | Can you limit this sharing? |
|---|---|---|
|
For our everyday business purposes
Such as processing transactions, reviewing financing applications, maintaining or servicing accounts, responding to court orders and legal investigations, preventing fraud, or reporting to credit bureaus. |
YES | NO |
|
For our marketing purposes
To offer our vehicles, financing opportunities, customer programs, service-related communications, and dealership services to you. |
YES | YES |
|
For joint marketing with other financial companies
A formal agreement between nonaffiliated financial companies that jointly market financial products or services. |
NO | WE DO NOT SHARE |
|
For our affiliates' everyday business purposes
Information about your transactions and experiences. |
NO | WE DO NOT SHARE |
|
For our affiliates' everyday business purposes
Information about your creditworthiness. |
NO | WE DO NOT SHARE |
| For our affiliates to market to you | NO | WE DO NOT SHARE |
| For nonaffiliates to market to you | NO | WE DO NOT SHARE |
| TO LIMIT OUR SHARING |
You may ask us to limit marketing communications or information sharing that can be limited under applicable law by contacting us using one of the following methods:
Please note: We may need a reasonable amount of time to process your request. An opt-out request does not prevent us from contacting you about an existing transaction, financing application, account, payment, vehicle purchase, warranty matter, service matter, safety notice, or other non-marketing purpose. When you are no longer our customer, we may continue to retain and share information as described in this notice. You may contact us at any time to limit sharing or communications that can be limited under applicable law. |
| QUESTIONS? | Call 859-428-1506, write to Crittenden Auto Mart at 215 Violet Rd, Crittenden, KY 41030, or visit www.crittendenautomart.com. |
| Who is providing this notice? | Crittenden Auto Mart, located at 215 Violet Rd, Crittenden, KY 41030. |
| How does Crittenden Auto Mart protect my personal information? |
To help protect your personal information from unauthorized access and use, we maintain physical, electronic, and procedural safeguards designed to comply with applicable federal and state requirements. These measures may include access controls, password protections, secured files, secured facilities, employee training, vendor oversight, and other administrative and technical safeguards.
Where supported by our website and form providers, sensitive information transmitted through online forms is protected using encryption during transmission. No data transmission, storage system, or security measure can be guaranteed to be completely secure. However, we take reasonable measures designed to protect the personal information entrusted to us. |
| How does Crittenden Auto Mart collect my personal information? |
We collect personal information from you, for example, when you:
|
| Why cannot I limit all sharing? |
Federal law gives you the right to limit only certain types of sharing, including:
State law and individual company policies may provide additional rights to limit sharing. |
| What happens when I limit marketing communications? | If you opt out of marketing communications, we may still contact you about an inquiry you submitted, an existing financing application, a vehicle transaction, an account, a payment, a service appointment, warranty coverage, a safety matter, or another customer service or legally required communication. |
| Affiliates |
Companies related by common ownership or control. They can be financial or nonfinancial companies.
|
| Nonaffiliates |
Companies not related by common ownership or control. They can be financial or nonfinancial companies.
|
| Joint marketing |
A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
|
| Service providers | Companies that perform services for us or help us conduct dealership operations. These companies may process personal information only as necessary to provide contracted services, complete transactions, maintain accounts, communicate with customers, support our website, prevent fraud, comply with the law, or perform other authorized business functions. |
Depending on how you interact with Crittenden Auto Mart, we may collect the following categories of personal information:
| Category | Examples |
|---|---|
| Identifiers | Name, postal address, email address, telephone number, date of birth, account information, Internet Protocol address, device identifiers, driver's license number, state identification number, and Social Security number. |
| Financial and identification information | Income, employment history, credit history, credit score, account balances, payment history, bank or payment information, insurance information, financing information, and copies or details of government-issued identification. |
| Commercial information | Vehicles viewed, purchased, financed, traded, or requested; products or services obtained; warranty information; payment activity; and purchasing or consumer preferences. |
| Internet and network activity | Browser type, device type, operating system, pages viewed, links selected, advertisements viewed, referring website, website interactions, search activity, and session or attribution information. |
| Geolocation information | Approximate location derived from an Internet Protocol address or device information. More precise location information may be collected when you enable location-based features or grant permission through your device. |
| Professional and employment information | Employer name, occupation, employment status, length of employment, employment history, work telephone number, and income information. |
| Inferences | Preferences, interests, likely vehicle needs, financing interests, and other inferences drawn from website activity, inquiries, purchases, or interactions with advertisements. |
| Audio and communications information | Emails, text messages, chat conversations, telephone communications, customer service communications, and information you provide through dealership forms or communications. |
We may use personal information for one or more of the following purposes:
We do not sell or rent customer lists. We may disclose personal information to authorized parties when necessary to operate our business, process transactions, provide requested services, or comply with the law.
Depending on the services you request and the information you submit, personal information may be disclosed to:
Depending on our activities during the applicable period, categories disclosed for legitimate business purposes may include identifiers, financial and identification information, commercial information, internet activity, approximate geolocation information, employment information, communications information, and related inferences.
Service providers and subcontractors may receive personal information only as reasonably necessary to provide services to Crittenden Auto Mart, support a customer request, complete a transaction, maintain an account, deliver communications, measure advertising, secure the website, or perform another authorized business function.
| What information may be collected through the website? |
When you visit our website, we and our service providers may automatically collect certain information about your device and use of the site. This information may include:
|
| Do you use cookies and similar technologies? |
Our website and its service providers may use cookies, browser storage, pixels, tags, web beacons, device identifiers, analytics tools, advertising attribution tools, and similar technologies to operate the website, remember preferences, recognize returning visitors, measure traffic, improve performance, understand advertising effectiveness, remember previously viewed vehicles, prevent fraud, and support communications.
Where used by the website platform or authorized providers, session replay or device-recognition technologies may also collect information about how users interact with the website. You may be able to manage cookies through your browser settings, a website consent banner, or privacy controls made available through the website. Disabling certain technologies may affect website functionality. |
| Do third parties use tracking technologies on the website? |
Some website content, analytics tools, chat services, advertising services, and other applications may be provided by third parties. These parties may use cookies, web beacons, pixels, tags, device identifiers, and similar technologies to collect information about your interactions with our website and advertisements.
This information may be used to measure website performance, understand advertising attribution, remember previously viewed vehicles, prevent fraud, provide relevant advertising, and evaluate the effectiveness of our marketing. Third-party providers maintain their own privacy practices, and Crittenden Auto Mart does not control all uses of information collected directly by those providers. |
| Do third-party websites have separate privacy practices? | Yes. Our website may link to financing providers, payment processors, vehicle history providers, social media platforms, mapping services, or other third-party websites and services. Those third parties maintain their own privacy policies and practices. Crittenden Auto Mart is not responsible for the privacy practices, security, or content of third-party websites. |
| How are online forms used? | Information submitted through online financing, pre-qualification, trade valuation, test drive, contact, referral, service, payment, or vehicle inquiry forms may be used to respond to your request, identify appropriate vehicles or financing opportunities, verify information, communicate with you, process a transaction, maintain an account, and provide customer support. |
| Where is website information processed? | Our website and service providers may process and store information on systems located in the United States. By using the website and submitting information, you understand that your information may be processed and maintained in the United States. |
| How may Crittenden Auto Mart contact me? | When you provide your contact information and any required consent, Crittenden Auto Mart and its authorized service providers may contact you regarding your inquiry, application, account, vehicle purchase, financing options, appointment, trade-in, service needs, payment, warranty, referral, or other requested services by telephone, email, or text message. |
| Are marketing communications required to purchase a vehicle? | No. Consent to receive marketing communications is not a condition of purchasing a vehicle, obtaining financing, or receiving dealership services. |
| How can I stop text messages? |
You may reply STOP to a text message to request that future text messages cease. You may reply HELP for assistance. Message frequency varies, and message and data rates may apply. Carriers are not responsible for delayed or undelivered messages.
No mobile information will be shared with third parties or affiliates for their own marketing or promotional purposes. Information may be shared with service providers or subcontractors that support our communications, customer service, account servicing, and dealership operations, subject to applicable confidentiality and use restrictions. Opting out of marketing text messages does not prevent communications necessary to respond to an active request, provide requested customer service, service an account, complete a transaction, or satisfy legal obligations. |
| How can I stop marketing emails? | You may use the unsubscribe link included in a marketing email or contact us at 859-428-1506. We may continue to send non-marketing messages concerning active transactions, accounts, payments, appointments, warranties, service matters, safety matters, or legal notices. |
| How can I stop marketing telephone calls? | You may ask to be placed on our internal do-not-call list by telling the representative who contacts you or by calling 859-428-1506. This request does not prevent calls related to an active inquiry, application, transaction, account, payment, service matter, or other non-marketing purpose. |
| How long is personal information retained? | We retain personal information for as long as reasonably necessary to complete transactions, maintain customer and account records, provide requested services, satisfy contractual obligations, resolve disputes, prevent fraud, enforce agreements, and comply with legal, regulatory, tax, accounting, and recordkeeping requirements. |
| Can all information be deleted upon request? | No. We may be required or permitted to retain information when it is necessary to complete a transaction, maintain an account, process a payment, comply with legal obligations, prevent fraud, resolve disputes, enforce agreements, exercise legal rights, protect safety, or maintain required business records. |
| Is online transmission completely secure? | No method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure. Although we use reasonable safeguards designed to protect personal information, Crittenden Auto Mart cannot guarantee absolute security. |
Our website, vehicles, financing services, and dealership services are not directed to children under 16. We do not knowingly collect personal information online from children under 16.
If we learn that personal information has been collected online from a child under 16 without appropriate authorization, we will take reasonable steps to delete it as required by law.
Depending on your state of residence, the nature of the information involved, and applicable exemptions, you may have certain rights concerning your personal information. These rights may include the ability to:
Financial information governed by federal law may be exempt from some state consumer privacy requirements. Other legal exceptions may also apply.
Crittenden Auto Mart will not unlawfully discriminate against you for exercising a privacy right available under applicable law.
To process a privacy request, we may ask you to provide your full name, telephone number, email address, mailing address, a description of the right you wish to exercise, and information reasonably necessary to verify your identity.
Information collected for verification will be used only to evaluate and process the request. Do not submit a complete Social Security number, complete bank account number, or other unnecessary sensitive information with an initial request.
We may deny or limit a request when we cannot reasonably verify the identity or authority of the person submitting it, when an exception applies, or when retaining or using the information is required or permitted by law.
Where permitted by applicable law, you may authorize another person to submit a request on your behalf. We may require proof that the agent has written authorization to act for you, and we may also require you to verify your identity directly with us.
Where available, you may manage cookies, targeted advertising, analytics, and related technologies through the website's cookie banner, privacy preference center, or "Your Privacy Choices" link.
Where required and technically supported, recognized browser-based privacy signals or universal opt-out mechanisms may also be processed in accordance with applicable law.
Residents of certain states may have additional privacy rights under applicable state law. These rights vary by state and may be subject to dealership size thresholds, financial-data exemptions, transaction exemptions, and other legal limitations.
Where required by applicable law, eligible consumers may request information about personal information collected, disclosed, sold, or shared; request correction or deletion; opt out of targeted advertising or certain sharing; or appeal a request decision.
Crittenden Auto Mart does not sell personal information for monetary compensation. Certain advertising or analytics activities may be treated as "sharing," "targeted advertising," or a similar regulated activity under some state laws.
Where applicable, you may submit an opt-out request through available website privacy controls or by contacting us using the information below.
Our website may use or link to third-party platforms, including social media services, video platforms, mapping services, advertising networks, analytics providers, payment providers, chat providers, and financing services.
Your use of those services may be governed by separate terms and privacy policies established by the applicable provider. Crittenden Auto Mart does not control all information collected directly by third-party platforms.
You may manage advertising preferences directly through applicable third-party services, browser settings, device settings, or website privacy preference controls where available.
We may revise this Privacy Policy periodically to reflect changes in our practices, services, technologies, or legal obligations.
The effective date at the top of this page indicates when the policy was most recently updated. Material changes may also be communicated through the website or by another method required by law.
Your continued use of the website after a revised policy is posted indicates that you have received notice of the revised policy. Where required by law, we will obtain additional consent before using personal information in a materially different manner.
For questions about this Privacy Policy, our privacy practices, your communication preferences, or a privacy request, contact:
Crittenden Auto Mart
215 Violet Rd
Crittenden, KY 41030
Phone: 859-428-1506
Website: www.crittendenautomart.com
When submitting a privacy request, please include your name, telephone number, email address, mailing address, and a clear description of your request. Do not include unnecessary sensitive information.
